Frequently Asked Questions

General

Are you a factory?

Yes, we have specialized in this field about 20 Years.

Where is your factory located? How can I visit there?

Our factory is located in Matang Town,Rudong Country, Jiangsu and near the airport. Warmly welcome to visit us.

Products

What products can you offer?

Our main product lines are food mixer, dough mixer, bread slicer, meat grinder,meat slicer and sugarcane juicer,our ability is strong that can meet the delivery schedule.

Customization

Can I make my own brand product with private label?

Yes ,we offer OEM and ODM service. Not only the label and package, also the product shape can be customized.

What custom services can you provide?

We can provide custom services such as logo,packaging, label design, outer carton packaging, etc. to make your brand image uniform and professional.

Can I get some free samples?

Yes, we are pleased to offer you free sample, but you need to pay for the freight cost.

Service

Why We Are Your Preferred Food Machinery Customization Partner?

All-sided Resources,Professional to Professional,Complete Customization,Direct Manufacturer,Fast Response,Sustained Improvement.

Do you support after-sales service?

Yes, we have a complete after-sales service system.


Payment

How to start orders or make payment?

When you are ready to order, we can payment through Alibaba, Bank transfer ,PayPal ,West Union.

Shipping

How about the delivery time?

A. For sample,within 3~7 working days.

B. For mass production, About 20-25 working days after deposit com-firmed.

C. General export packing, or customized packing as your request.

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Contact Info

8th Floor, Nantong Foreign Trade Center, No. 166 North Street, chongchuan District, Nantong City

+86 158-9628-4069

ntdongqing@jhfoodmachinery.com

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